Roadmap › Team Lead, Managerial & Agile Interview › Module: The Role
Lessons in this course (13)
6. Handling underperformance
Intermediate★ Must knowLesson 6 of 13
- Observe and gather facts (missed deliverables, quality issues) — not impressions.
- Talk privately and early: share specific examples, listen — find the cause (unclear expectations, skill gap, personal issue, motivation, wrong role).
- Agree a plan: clear expectations, support (training, pairing, smaller tasks), timeline, check-ins.
- Follow up regularly; recognise improvement.
- If no improvement: involve your manager/HR for a formal performance improvement plan (PIP), document everything, be fair and consistent.
- Throughout: respect, confidentiality, no public criticism.